Cancellation and Refund Policy

At Hindraj Pharmaceuticals Private Limited, we take pride in the quality of our natural medicines and strive to provide the best possible customer service. We understand that there may be circumstances where you may need to cancel your order or seek a refund, and we are committed to making the process as smooth and straightforward as possible.

Cancellation Policy:

If you need to cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that cancellations are subject to the following conditions:

If you cancel your order before it has been shipped, we will refund your payment in full.
If your order has already been shipped, we are unable to cancel it, and you will need to follow our refund policy.

To cancel your order, please contact us at info@hindraj.co.in with your order number and the reason for cancellation. We will process your cancellation as soon as possible.

Refund Policy:

If you are not satisfied with your purchase or if there is a defect with the product, you may be eligible for a refund. Please note that refunds are subject to the following conditions:

If you receive a defective or damaged product, please contact us within 48 hours of receiving your order, and we will arrange for a replacement or refund.

If you are not satisfied with your purchase, please contact us within 7 days of receiving your order, and we will do our best to resolve the issue.

To request a refund, please contact us at info@hindraj.co.in with your order number and the reason for the return.

The refund amount will be the purchase price of the product minus any shipping fees or restocking fees.

Once your return is approved, we will process your refund to the original payment method. Please note that it may take up to 10-15 business days for the refund to appear in your account, depending on your payment provider.

We do not offer refunds on products that have been opened, used, or damaged, or if the return request is made after the 7 days period.

We reserve the right to refuse a refund or exchange if the product has been misused, damaged, or tampered with.

If you have any questions or concerns about our cancellation and refund policy, please don't hesitate to contact us. We are here to help you and ensure your satisfaction with our products and services.

Hindraj Pharmaceuticals Private Limited